Enterprise Agreement

Terms of Service & Enterprise SLA

Contractual terms governing the deployment, autonomous agent execution boundaries, service level agreements, and governance protocols.

Effective Date: August 2026 | NKS INNOVATION PRIVATE LIMITED

1. Platform Deployment & Scope

These Terms of Service govern access to and use of the NKSInnovate Autonomous Agentic Mesh platform provided by NKS INNOVATION PRIVATE LIMITED. By executing an enterprise order form or deploying the platform, the customer agrees to these terms.

2. Autonomous Agent Execution & Governance Controls

The customer maintains absolute authority to configure the Human Governance Control Plane across four tiers (Fully Autonomous, Human-on-the-Loop, Human-in-the-Loop, Restricted). NKSInnovate executes actions strictly within the bounds set by the customer’s sandbox policy matrices.

3. Service Level Agreement (SLA)

Enterprise tier subscriptions include a guaranteed 99.95% monthly uptime SLA for the mission dispatch plane and sub-second model routing gateway, backed by contractual service credits.

4. Compliance & Inquiries

For compliance or legal communications:
Compliance Officer: compliance@nksinnovate.com
Corporate Entity: NKS INNOVATION PRIVATE LIMITED
PLOT NO-667, KEONJHAR, Tulasipur, Cuttack- 753008, Orissa, India